About Our Practice

Heart & Vascular Center of Arizona

Heart & Vascular Center of Arizona exemplifies Heart Care at its Best! The Cardiologists at Heart & Vascular Center of Arizona are leaders in cardiovascular diagnosis, treatment, prevention, and education. The Heart & Vascular Center of Arizona physicians provide the highest level of cardiovascular care to patients through their expertise, and over 25 years experience treating cardiovascular disease in Arizona.

The Heart & Vascular Center of Arizona practice also includes Nurse Practitioners whose expertise and advanced training in cardiovascular diseases enables them to examine patients, order diagnostic testing, and prescribe medication. The Nurse Practitioners play an important role in educating patients about cardiovascular disease, risks, and prevention.

Practicing As a Group

This is a group practice, and the providers share coverage with each other on an alternating basis after-hours, during the week, and on weekends. This assures you continuity of care, since one of the providers is always available for you 24 hours a day, to meet your medical needs.

Appointments

Patients are seen by appointment Monday through Friday, and we request that you call in advance to schedule so that we can reserve time for you. If you are unable to keep a scheduled appointment, please call and let us know as soon as possible. A 24 hour notice is appreciated.

We will make every effort to honor your appointment time, however emergency situations occasionally arise and create delays. We appreciate your patience on these occasions.

Office Visit Reminder

©      Bring all of your medicines (in bottles)

©      Bring your insurance cards

©      Bring your Co-pay or deductible at the time of the visit

New Patient Reminder

©      Bring your referral form (if applicable)

©      Bring all relevant medical records

If you have a medical question, please feel free to call the office with non-emergency calls between the hours of 8:00 a.m. and 5:00 p.m. when your records are readily available. Our nurses and staff are specially trained to answer your questions and pass information between you and your physician. We will make every attempt to return your call by the end of the day.

Emergencies

In the case of a non-life threatening emergency, please contact the office, 24 hours a day. Our professional answering service will connect you with the physician on-call for after-hours emergencies. For any life-threatening emergency, call 911.

Prescriptions

If you need a refill on your medication, please call your pharmacy and they will check with your physician regarding refill requirements. If you call the office for a refill, please have the phone number of your pharmacy ready so that we can expedite your request. Routine prescriptions are filled within 24-48 hours of request by either the patient or pharmacy. Medications will not be refilled after-hours, on weekends, or on holidays. Please plan ahead before you run out of your medication.

Insurance & Business Office

Heart & Vascular Center of Arizona is contracted with most insurance plans. For proper claims processing, we will require a current copy of your insurance card at the time of the visit, and your insurance benefits will be verified by our office staff. Please note that once we have billed your insurance, a diagnosis cannot be changed.

It is the patient’s responsibility to be familiar with policy benefits and to know if authorization or referral is required. Since most primary care offices and insurance carriers cannot process a referral in less than 7-14 days, please contact your insurance carrier/primary care office well in advance of your appointment date here.

Co-pays and co-insurance payments are due at the time services are rendered. For those patients with large deductibles, limited benefits, or for those who are without medical coverage, our billing department will be happy to create a payment program for you. We do not wish anyone to be denied medical care because of a financial hardship. If you have any difficulty understanding or paying your bill, we encourage you to contact our billing department.

Laboratory, Ultrasound, & Nuclear Medicine

Your insurance carrier has contracted with a specific laboratory for the processing of laboratory testing, as well as a specific center for Ultrasound and Nuclear Medicine testing.  The processing lab and/or testing center will bill your insurance carrier directly for the services provided.  It is the patient’s responsibility to verify benefits and coverage of these services.

Heart & Vascular Center of Arizona routinely reports the results of all laboratory, ultrasound, and nuclear medicine services to our patients. If you do not hear from the office by phone or by mail within 14-21 days following your testing, please contact the office regarding your results.